List of AI News about AI conversational agents
| Time | Details | 
|---|---|
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                                        2025-10-30 18:28  | 
                            
                                 
                                    
                                        AI Conversational Agents: Evaluating ChatGPT's Performance and User Perception in 2024
                                    
                                     
                            According to God of Prompt (@godofprompt), a recent viral tweet criticized ChatGPT's intelligence, sparking renewed discussion on the reliability and practical applications of AI conversational agents in business settings (source: Twitter, Oct 30, 2025). This incident highlights ongoing challenges in AI natural language processing, such as the need for contextual understanding and accurate information delivery. For businesses, this feedback underscores the importance of continuous model improvement and user education to enhance AI integration in customer service, content creation, and enterprise automation. The event also demonstrates growing public scrutiny, which presents opportunities for AI solution providers to differentiate through transparency, reliability, and user experience enhancements.  | 
                        
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                                        2025-08-19 15:00  | 
                            
                                 
                                    
                                        ElevenLabs Launches Chat Mode: AI Text-Only Conversational Agents for Enhanced Customer Support
                                    
                                     
                            According to ElevenLabs (@elevenlabsio), the company has introduced a new Chat Mode feature that allows businesses to build AI-powered text-only conversational agents. This update is designed for users who prefer typing over speaking, enables accurate data entry such as order IDs or email addresses, and streamlines simple customer service tasks before seamlessly handing off complex issues to voice agents. This innovation opens new business opportunities for companies seeking to optimize customer engagement and automate support workflows with AI-driven chat solutions. Source: ElevenLabs Twitter (August 19, 2025).  |